Service Guidelines

Warranty claims must be made to either the original authorized TC reseller or the nearest TC office: Locate the nearest TC office

Non-warranty claims maybe made directly to an authorized TC Service Partner.

Locate a TC-Helicon Service Partner below.

Further Information

Click here to enter the TC-Helicon Knowledge base.

If you experience a problem with your TC-Helicon product please first read the TC-Helicon warranty policy before proceeding.

US Residents

For a service authorization in the USA please contact:

Lifetime Service Center
1955 Wehrle Drive, Suite B
Williamsville, NY 14221

Phone: 1-800-541-3015

Thermal Relief Design, Inc.
Cheyenne Commerce Center
730 West Cheyenne Ave.
Suite 120
North Las Vegas, NV 89030

Phone: 702-395-7005

High Energy Repair, Inc.
21929 US 19 North
Clearwater, FL 33765

Phone: 727-797-6440

Service centers in the rest of the world